Shipping policy

At Jiayu, each piece is thoughtfully produced in limited quantities with attention to craftsmanship and detail. Some styles are ready to ship, while others may be made-to-order depending on availability.

Processing Time

Orders are typically processed within 4 business days before dispatch.

During collection launches, restocks, or high-volume periods, processing times may be slightly extended.

Delivery Timeline

India

Estimated delivery timeline: 4–10 business days after dispatch.

International Orders

Estimated delivery timeline: 7–21 business days after dispatch depending on destination and customs processing.

Shipping Charges

Complimentary shipping is included on all orders unless otherwise specified.

Tracking Information

Tracking details will be shared once available.

Delays

Jiayu is not responsible for delays caused by:

Courier disruptions
Customs clearance delays
Weather conditions
Public holidays
Incorrect shipping information provided by customers

International Duties & Taxes

International customers may be required to pay customs duties, import taxes, or additional charges depending on their country’s regulations.

These charges are the responsibility of the customer.

Failed Deliveries

If an order is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, Jiayu reserves the right to deny reshipment or request additional shipping charges.